AI for Retail & E-commerce
Retailers struggle with inventory management, customer service, and personalisation. AI Agents optimise stock levels, answer customer questions 24/7, and increase conversion with personalised recommendations.
Where time is lost in retail & e-commerce
AI solutions that actually take over the work
No off-the-shelf standard — agents tailored to your process. A selection of what we build for retail & e-commerce:
Inventory forecasting
AI analyses sales data, seasonal patterns, and trends to predict optimal stock levels. Less overstock, fewer out-of-stock losses.
24/7 AI customer service
An AI chatbot answers product questions, processes returns, and helps with orders. Complex queries are escalated to your team.
Automated product content
AI generates SEO-optimised product descriptions, titles, and category assignments based on product data and images.
Dynamic price optimisation
AI monitors competitor prices, demand, and stock to suggest optimal pricing. Always competitive, always profitable.
Works with your current software
Our AI Agents connect to the tools you already use — no migration needed.
Frequently asked questions
Does AI work with my webshop platform?
Yes. We integrate with Shopify, WooCommerce, Magento, Lightspeed, and other popular e-commerce platforms. Via API connections, we automatically sync products, orders, and customer data.
Can AI really improve my customer service?
Absolutely. AI chatbots answer a large share of frequently asked questions instantly — from delivery status to return policy. Complex questions are automatically forwarded to your team, including context. Result: faster answers and happier customers.
How quickly can I start with AI in my webshop?
A basic AI chatbot can go live within 2–3 weeks. More advanced solutions such as inventory forecasting and price optimisation take 4–8 weeks. We always start with a free AI scan to determine the best starting point.
From advice to a running agent
UnifyAI builds AI Agents for the retail & e-commerce sector. We automate inventory forecasting, 24/7 ai customer service, automated product content, dynamic price optimisation — GDPR-compliant, EU-hosted, with a human in the loop. We connect to your existing software and start with the highest-impact process first.