✨

AI for OpenAI

Use OpenAI models (like GPT) behind your own agents: classification, text generation, extraction, and chat — connected to your internal systems via API. Suitable for teams who want control over prompts, logging, and EU processing.

API-native fits in your existing stack

Scalable from tens to thousands of calls/day

Manageable one place for prompts and policies

UnifyAI offers AI integrations with OpenAI for SMEs. Our AI Agents connect to OpenAI to automate business processes — securely, with EU hosting and human-in-the-loop so you stay in control of sensitive actions. Implementation typically in 2-3 weeks, fully GDPR-compliant.

Capabilities

What our AI does with OpenAI

Chat Completions and structured output for fixed workflows

Function calling / tools to control your CRM, tickets, or database

Batch and streaming scenarios for high throughput

Prompt and model selection per use case (fast vs. in-depth)

Logging and guardrails: no "loose" chat without policy

Combination with your own knowledge sources (RAG) where needed

In practice

Use cases

First-line customer questions

AI answers standard questions with access to your FAQ and ticket history; complex cases are passed to an employee with full context.

Sales and support notes

Conversations and emails are summarized, next steps proposed, and placed directly in your CRM or helpdesk.

Internal knowledge finder

Employees ask questions about procedures and documents; answers are traceable to sources within your organization.

Frequently asked questions

Questions about AI + OpenAI

Do we have to manage OpenAI accounts and keys ourselves?

We can do it in two ways: you provide an organization/key with your limits, or we arrange it technically within a setup you approve. Always with clear ownership over billing and data.

Is this GDPR-proof?

We design flows with minimal data, retention policies, and — where needed — data processing agreements and EU-data classification. No 'everything to the cloud' without risk analysis.