AI for Trengo
Integrate AI agents with Trengo for 24/7 customer service via WhatsApp, email, chat and social media. Faster response times, higher customer satisfaction.
UnifyAI offers AI integrations with Trengo for SMEs. Our AI Agents connect to Trengo to automate business processes — securely, with EU hosting and human-in-the-loop so you stay in control of sensitive actions. Implementation typically in 2-3 weeks, fully GDPR-compliant.
What our AI does with Trengo
Use cases
Answer customer questions automatically
The AI answers a large portion of incoming questions directly via Trengo. Complex questions are automatically routed to the right person with context.
Multichannel customer service
One AI agent manages WhatsApp, email and webchat simultaneously via Trengo. Consistent answers regardless of channel, available 24/7.
Proactive customer care
The AI detects dissatisfied customers via sentiment analysis and automatically triggers escalation or follow-up before the customer churns.
Questions about AI + Trengo
Which channels does the AI support via Trengo?
WhatsApp Business, email, webchat, Facebook Messenger, Instagram DM and Telegram. All channels are managed from one AI agent.
Can the AI answer in Dutch?
Yes, our AI agents are optimized for Dutch customer service. They understand informal Dutch, dialects and common abbreviations.
AI Agents that work with Trengo
Agent examples that use Trengo in their integrations — for inspiration and as a starting point for your custom build.
Customer Service Automation
24/7 automated customer service via chat
View agentWarranty Claim Processing
Automated warranty claim processing
View agentComplaint Handling
Structured handling and analysis of complaints
View agentReturns & Refunds Management
Automatic processing of return requests and refunds
View agent