AI for Lightspeed
Connect AI agents to your Lightspeed POS (Retail or Restaurant) through the official API and webhooks. Automate inventory monitoring, sales follow-up and customer inquiries around your store or hospitality business — while you decide which actions run automatically and which go through a human first.
UnifyAI offers AI integrations with Lightspeed for SMEs. Our AI Agents connect to Lightspeed to automate business processes — securely, with EU hosting and human-in-the-loop so you stay in control of sensitive actions. Implementation typically in 2-3 weeks, fully GDPR-compliant.
What our AI does with Lightspeed
Use cases
Keep inventory under control
The agent tracks stock levels in Lightspeed and automatically prepares a purchase suggestion or alert when stock runs low. You approve before anything gets ordered.
Sales trigger follow-up actions
A new sale or order via webhook automatically starts tasks elsewhere: preparing an invoice, tagging the customer in your CRM or drafting a follow-up email.
Handle customer questions faster
Questions about an order, delivery or return are answered by the agent using live data from Lightspeed, for example via WhatsApp or email — a team member checks and sends.
Sync sales to your accounting
Sales data and payments are automatically forwarded to your accounting software, including VAT, so your books stay current without manual entry.
Flag exceptions and anomalies
The agent recognizes unusual transactions, pricing discrepancies or return spikes and flags them right away, so you can act in time.
Overview and reporting
Periodic summaries of revenue, bestsellers and exceptions from Lightspeed land automatically, ready for you or your management overview.
Questions about AI + Lightspeed
What can an AI agent actually do with Lightspeed?
An agent monitors inventory, processes sales data, answers customer questions and forwards signals to your accounting or CRM — through the official API and webhooks, without changes to your POS system.
What does an AI integration with Lightspeed cost?
A ready-made agent starts at €2,500, a custom project from €5,000. Standalone consultancy is available from €1,000, depending on scope.
How fast is the Lightspeed integration live?
A standard integration is typically operational within 2 to 3 weeks. More complex projects spanning multiple systems take 4 to 6 weeks. We start within 5 business days of the intake.
Does my customer and sales data stay GDPR-compliant?
Yes. We minimize personal data, choose EU hosting and document the processing in a data processing agreement. You remain the data controller.
Does this work with my Lightspeed package (Retail or Restaurant)?
In most cases, yes. We connect via the official Lightspeed API and webhooks; which data and actions are available depends on your package and chosen modules. We start with a short technical scan to confirm this.
Can Lightspeed be connected to our other systems?
Yes. Common combinations are Exact Online for accounting, Mollie for payments and WhatsApp Business for customer contact.
Do we stay in control of what the AI does?
Yes. By default the agent works with drafts and approval: suggestions for orders or customer actions come through you first. We maintain and monitor the integration, including through changes to the Lightspeed API.
AI Agents that work with Lightspeed
Agent examples that use Lightspeed in their integrations — for inspiration and as a starting point for your custom build.
You work directly with Erwin Berkouwer, founder of UnifyAI — no account managers or junior consultants in between.
Erwin has 8+ years of experience in data and AI (banking, retail, e-commerce) and applies the same AI automation internally that he builds for clients. Per project he brings in the right specialist from his network.
Read more about Erwin and the way we work