Abandoned Cart Recovery with AI
Detects abandoned shopping carts and triggers personalized follow-up via email and WhatsApp to convert potential customers. Increases conversion without extra manual work.
At a glance
Up to 10 hours/week
time saving
Up to 8x within 2 months
expected ROI
Live in 2 weeks
from intake to production
GDPR-compliant
EU hosting & human-in-the-loop
Time savings and ROI are indicative and depend on your process, data and volume.
Before & after
From manual to automatic
Many full shopping carts are abandoned without purchase
- Visitors who add products to their cart but don't check out are valuable prospects you can't reach manually in time.
- Generic recovery emails have low open rates because they don't match the specific behavior of the visitor.
- Without automated follow-up, potential revenue is lost to competitors who respond immediately.
Personalized multi-channel follow-up at the right moment
- Detects abandoned carts in real-time and triggers a personalized message sequence based on cart contents and customer history.
- Sends messages through the channel that works best for the customer: email, WhatsApp Business or SMS, in the right tone.
- Customizes the message based on product category, order value and previous purchase history - from friendly reminder to time-limited discount offer.
- All customer communication meets GDPR requirements and uses opt-in consent.
Workflow
How it works
See how the agent moves through the process step by step — you stay in control of every decision.
Workflow in action
Abandoned Cart Recovery · Automatically recover abandoned shopping carts
Detect abandoned cart
apiVerlaten winkelwagen signaleren
Retrieve customer profile
analysisKlanthistorie ophalen
Set up message sequence
dataGepersonaliseerd bericht sturen
Send first reminder
outputReactie monitoren en vervolgen
Follow up based on response
apiAankoop registreren
0
Steps completed
5
Total steps
What it delivers
Win back lost revenue without extra staff
The agent works 24/7 in the background, reaching potential customers at the right moment with the right message. This drives more revenue from your existing website traffic without extra marketing budget or manual follow-up.
of abandoned carts converted to sales
of total webshop revenue after implementation
no manual follow-up needed
Figures are indicative and depend on your processes and volume.
Integrations
Works with your software
Koppelt met je webshop-platform voor realtime winkelwagen-detectie en met communicatieplatformen voor gepersonaliseerde berichten.
Webshop Platformen
Email Marketing
Messaging
Analytics
Frequently asked questions
How does the abandoned cart recovery agent work in practice, and what stays under our control?
The agent detects an abandoned cart in real time and automatically triggers a personalized follow-up sequence by email, WhatsApp or SMS, based on cart contents and purchase history. You configure the timing, channel and tone of each step upfront, so the automation only sends what you've approved.
Can we also offer a discount coupon if the customer doesn't come back?
Yes, you decide per step whether and what discount is offered. Many webshops only offer a discount on the final reminder to avoid unnecessary margin erosion, and the agent can generate a unique discount code per customer.
How do you ensure the messages don't feel like spam, and is this GDPR-compliant?
The agent only sends to contacts with valid opt-in consent, and the sequence stops automatically after a purchase or unsubscribe. Data is hosted within the EU and a data processing agreement can be arranged, with the agent only using the customer data needed for the message.
How do we measure the results of the cart recovery sequences?
You get reporting on triggered sequences, open rate, click rate, conversion rate and revenue generated per message step. This makes it possible to compare channels and steps and adjust the sequence over time.
What does this agent cost and how long does implementation take?
Standard agents like this start from €2,500, custom builds from €5,000, depending on the platforms and channels you want connected. Implementation typically takes around 2 weeks. You can start with a free, no-obligation AI scan to see what fits your situation.
Which platforms and tools does the agent connect with?
The agent connects with webshop platforms such as WooCommerce, Shopify and Lightspeed, email and marketing tools like Klaviyo, Mailchimp and ActiveCampaign, and messaging channels including WhatsApp Business. During intake we determine exactly which connection fits your setup.
Can the agent be adapted to our brand and processes, and what if a connected platform changes?
Yes, message tone, timing and discount rules are configured around your brand and product mix. We monitor the connections and adjust them if your webshop platform or messaging provider changes its API.
No matching agent? Have a custom AI agent built
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You work directly with Erwin Berkouwer, founder of UnifyAI — no account managers or junior consultants in between.
Erwin has 8+ years of experience in data and AI (banking, retail, e-commerce) and applies the same AI automation internally that he builds for clients. Per project he brings in the right specialist from his network.
Read more about Erwin and the way we workGet started with Abandoned Cart Recovery
Book a free 30-minute intake. We analyse your situation and put together a tailored proposal.