Abandoned Cart Recovery
Detects abandoned shopping carts and triggers personalized follow-up via email and WhatsApp to convert potential customers. Increases conversion without extra manual work.
At a glance
Up to 10 hours/week
time saving
Up to 8x within 2 months
expected ROI
Live in 2 weeks
from intake to production
GDPR-compliant
EU hosting & human-in-the-loop
Time savings and ROI are indicative and depend on your process, data and volume.
Before & after
From manual to automatic
Many full shopping carts are abandoned without purchase
- Visitors who add products to their cart but don't check out are valuable prospects you can't reach manually in time.
- Generic recovery emails have low open rates because they don't match the specific behavior of the visitor.
- Without automated follow-up, potential revenue is lost to competitors who respond immediately.
Personalized multi-channel follow-up at the right moment
- Detects abandoned carts in real-time and triggers a personalized message sequence based on cart contents and customer history.
- Sends messages through the channel that works best for the customer: email, WhatsApp Business or SMS, in the right tone.
- Customizes the message based on product category, order value and previous purchase history - from friendly reminder to time-limited discount offer.
- All customer communication meets GDPR requirements and uses opt-in consent.
Workflow
How it works
See how the agent moves through the process step by step — you stay in control of every decision.
Workflow in action
Abandoned Cart Recovery · Automatically recover abandoned shopping carts
Detect abandoned cart
apiVerlaten winkelwagen signaleren
Retrieve customer profile
analysisKlanthistorie ophalen
Set up message sequence
dataGepersonaliseerd bericht sturen
Send first reminder
outputReactie monitoren en vervolgen
Follow up based on response
apiAankoop registreren
0
Steps completed
5
Total steps
What it delivers
Win back lost revenue without extra staff
The agent works 24/7 in the background, reaching potential customers at the right moment with the right message. This drives more revenue from your existing website traffic without extra marketing budget or manual follow-up.
of abandoned carts converted to sales
of total webshop revenue after implementation
no manual follow-up needed
Figures are indicative and depend on your processes and volume.
Integrations
Works with your software
Koppelt met je webshop-platform voor realtime winkelwagen-detectie en met communicatieplatformen voor gepersonaliseerde berichten.
Webshop Platformen
Email Marketing
Messaging
Analytics
Frequently asked questions
How quickly after abandonment is the first follow-up sent?
You set the timing yourself. The most effective approach: first reminder after 1 hour (neutral reminder), second after 24 hours (add social proof), third after 72 hours (possibly offer a discount). The agent applies this automatically based on your configuration.
Can we also offer a discount coupon if the customer doesn't come back?
Yes, you configure per step whether and what discount is offered. Many webshops only offer a discount on the third reminder to avoid unnecessary margin erosion. The agent automatically generates unique discount codes per customer.
How do you ensure the messages don't feel like spam?
The agent only sends to contacts with valid opt-in consent under GDPR. Frequency and tone are tailored to your brand style. After a purchase, the sequence stops automatically, and customers can always unsubscribe. Messages are personalized and relevant, not generic.
Does this work for anonymous visitors who aren't logged in?
For logged-in customers and known email addresses, the agent works fully. For anonymous visitors, retargeting via Meta or Google is possible as an addition. During intake we discuss which approach works best for your visitor mix.
How do we measure cart recovery campaign results?
The agent provides weekly reports with: triggered sequences, open rate, click rate, conversion rate and generated revenue per message. You can also set up A/B tests to optimize message text and timing.
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Get started with Abandoned Cart Recovery
Book a free 30-minute intake. We analyse your situation and put together a tailored proposal.