AgentWorks
AgentWorks is the app where you work with your AI Agents daily: chatting, updating the knowledge base and tracking performance. A complete platform with its own backend — the place where you and your team use and manage the agent.
What makes AgentWorks so powerful
Four things you benefit from every day — in plain language.
Chat with the best AI
Work with multiple AI models in one chat and switch per question — for example ChatGPT, Claude or Gemini. You always choose the best AI for the task and are never locked in.
Answers from your own documents
Every answer is based on your own manuals, procedures and data — with source references. No made-up answers, but reliable information from your own knowledge.
AI Agents that take over work
Deploy agents that autonomously execute tasks: sending emails, connecting systems and running steps on a fixed schedule. From sample agent to fully custom-built.
Insight & control
See live what AI costs (per chat, per agent) and what it does in your organisation. Privacy, GDPR and the EU AI Act are built in by default — you keep the overview.
What you do with it
AgentWorks is where you and your team work with the agent daily: asking questions, checking answers and correcting where needed.
You manage your agent's knowledge yourself — add documents, update them — and you see in one overview how your agents perform and where they get stuck.
How UnifyAI deploys it
We use AgentWorks for agents you work with yourself: customer service, sales and internal questions. AgentWorks runs on its own backend and works independently — for some background automations we additionally use n8n as a separate tool.
You always stay in control: you decide which actions the agent may take independently and which must go through a human first. Everything runs GDPR-compliant on EU hosting.
Everything in one place
A clear work environment where you use your agents, manage their knowledge and see how they perform.
Agents
- Customer service
- Sales follow-up
- Invoice processing
- Internal knowledge
Illustration of the AgentWorks work environment
What do you use AgentWorks for?
One work environment for agents across your entire business — from customer questions to internal knowledge.
Customer service
Answers frequently asked questions via chat, email and WhatsApp — and escalates to a human when needed.
Sales
Follows up on leads, answers product questions and helps your team respond faster to new enquiries.
Internal knowledge
Your team finds answers in manuals, procedures and documents in seconds — without searching.
Onboarding & HR
New employees and colleagues get immediate answers to recurring questions, day and night.
Everything about AgentWorks
Do we need technical knowledge to use AgentWorks?
No. AgentWorks is built for business users, not developers. You work in a clear app: asking questions, updating the knowledge base and viewing performance. We handle the technology underneath.
Does AgentWorks have its own environment?
Yes. AgentWorks is a complete platform with its own backend that works independently, with EU hosting and GDPR compliance. It does not depend on other tools.
Does AgentWorks integrate with our software?
Yes. We connect to systems you already use, such as Exact, AFAS, HubSpot and Microsoft 365. For background automations we additionally use n8n as a separate tool.
Is our data safe in AgentWorks?
Everything runs on EU servers and complies with GDPR. You decide which data the agent uses and which actions must go through a human first. Human oversight is always possible.
Can we take a look at AgentWorks first?
Yes. Via the demo portal you can see how you manage your agents and what the work environment looks like, before having anything built.
Further reading on AI & automation
AI AgentsAI Agents: from chatbot to autonomous digital employee
Learn the difference between chatbots and autonomous AI Agents and which type suits your business.
Read more
Practical5 processes SMEs automate with AI Agents
Which processes can you automate as an SME? Invoicing, lead processing and more with concrete examples.
Read more
Process automationProcess automation with AI: how SMEs save time
Your team spends hours daily on manual work that AI can do in seconds. Here is how to tackle it.
Read moreSee AgentWorks in action
View the demo to see how you manage your agents, or take the free AI scan and discover which agent delivers the most value for your business.