Email Triage with AI
Automatically sorts incoming emails by priority and urgency. Helps managers and executives handle the most important messages first.
At a glance
Up to 8 hours/week
time saving
Typically pays for itself within a few months
expected ROI
Live in 1 weeks
from intake to production
GDPR-compliant
EU hosting & human-in-the-loop
Time savings and ROI are indicative and depend on your process, data and volume.
Before & after
From manual to automatic
Full inboxes make it hard to determine priorities
- Managers receive a constant stream of emails every day and don't know where to start.
- Important emails from customers or leadership get lost between newsletters and FYI emails.
- Time is wasted sorting emails instead of doing actual work.
Intelligent sorting based on your priorities
- Analyzes each email on sender, subject, urgency and your historical response patterns.
- Automatically sorts into categories: Urgent, Important, FYI, Newsletters, Spam.
- Suggests automated replies to standard questions that you can send with one click.
- All email analysis happens on EU servers and email content never leaves the Netherlands.
Workflow
How it works
See how the agent moves through the process step by step — you stay in control of every decision.
Workflow in action
Email Triage · Automatic email prioritization and sorting
Email received
apiStep 1 of the automated process.
Analyze sender and content
analysisStep 2 of the automated process.
Determine priority
dataStep 3 of the automated process.
Auto-label/sort
outputStep 4 of the automated process.
Learn from feedback
apiStep 5 of the automated process.
0
Steps completed
5
Total steps
What it delivers
Don't waste time sorting emails, focus on what matters
The agent takes over the daily email-sorting work so you can directly focus on emails that need attention. You teach the agent what's important for you by providing feedback. The result: control over your inbox without overwhelm.
less time spent on inbox management
important messages come to the top
on urgent customer questions
Figures are indicative and depend on your processes and volume.
Integrations
Works with your software
Werkt met alle belangrijke email-providers via native integraties zonder plugins of forwards.
Email Providers
Productivity
CRM Integration
Calendar
Frequently asked questions
Can I specify who or what is important to me?
Yes, you can set VIP senders such as leadership or key customers, mark specific subjects as urgent, and prioritize certain departments or projects. The agent also learns from your behavior — people you reply to quickly are weighted as higher priority over time.
Will emails be missed or filtered that I would have wanted to see?
No, no email is deleted or hidden. Everything stays visible in your inbox or in labels and folders — sorting only changes what appears at the top. If you find an email in a lower-priority category that you consider important, the agent learns from that correction.
How does the agent know if an email is urgent?
It looks at keywords such as 'urgent' or 'deadline', the sender (leadership, a customer), whether it's a reply to your own email, and historical patterns. You can give ongoing feedback on individual emails so the classification keeps improving.
Can the agent also automatically reply to emails?
It can suggest reply drafts for standard questions, such as meeting requests or information requests, which you can send with one click or edit first. It never sends a fully automated reply without your approval.
Does the agent have access to all my emails, and is that safe?
The agent gets read-only access to your inbox through Microsoft or Google OAuth, without needing your password. Email content is analyzed on EU servers and is not stored, and you can revoke access at any time.
What does it cost and how long does setup take?
Standard agents start from €2,500, and a custom build for more complex mailbox setups starts from €5,000; a free AI scan is a good starting point to see what fits your inbox. This agent typically goes live within about a week, since it connects directly to your existing mailbox.
Which email systems does the agent work with?
It works natively with Microsoft Outlook, Gmail, Exchange, and Office 365, and can connect to task tools such as Microsoft To Do, Google Tasks, Notion, or Asana, plus your CRM and calendar. No plugins or email forwarding are required.
No matching agent? Have a custom AI agent built
Your process is unique. We build AI agents tailored to your workflow, integrations and goals. Contact us for a free intake.
Deep dive
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You work directly with Erwin Berkouwer, founder of UnifyAI — no account managers or junior consultants in between.
Erwin has 8+ years of experience in data and AI (banking, retail, e-commerce) and applies the same AI automation internally that he builds for clients. Per project he brings in the right specialist from his network.
Read more about Erwin and the way we workGet started with Email Triage
Book a free 30-minute intake. We analyse your situation and put together a tailored proposal.