Email Triage
Automatically sorts incoming emails by priority and urgency. Helps managers and executives handle the most important messages first.
At a glance
Up to 8 hours/week
time saving
Typically pays for itself within a few months
expected ROI
Live in 1 weeks
from intake to production
GDPR-compliant
EU hosting & human-in-the-loop
Time savings and ROI are indicative and depend on your process, data and volume.
Before & after
From manual to automatic
Full inboxes make it hard to determine priorities
- Managers receive a constant stream of emails every day and don't know where to start.
- Important emails from customers or leadership get lost between newsletters and FYI emails.
- Time is wasted sorting emails instead of doing actual work.
Intelligent sorting based on your priorities
- Analyzes each email on sender, subject, urgency and your historical response patterns.
- Automatically sorts into categories: Urgent, Important, FYI, Newsletters, Spam.
- Suggests automated replies to standard questions that you can send with one click.
- All email analysis happens on EU servers and email content never leaves the Netherlands.
Workflow
How it works
See how the agent moves through the process step by step — you stay in control of every decision.
Workflow in action
Email Triage · Automatic email prioritization and sorting
Email received
apiStep 1 of the automated process.
Analyze sender and content
analysisStep 2 of the automated process.
Determine priority
dataStep 3 of the automated process.
Auto-label/sort
outputStep 4 of the automated process.
Learn from feedback
apiStep 5 of the automated process.
0
Steps completed
5
Total steps
What it delivers
Don't waste time sorting emails, focus on what matters
The agent takes over the daily email-sorting work so you can directly focus on emails that need attention. You teach the agent what's important for you by providing feedback. The result: control over your inbox without overwhelm.
less time spent on inbox management
important messages come to the top
on urgent customer questions
Figures are indicative and depend on your processes and volume.
Integrations
Works with your software
Werkt met alle belangrijke email-providers via native integraties zonder plugins of forwards.
Email Providers
Productivity
CRM Integration
Calendar
Frequently asked questions
Can I specify who or what is important to me?
Yes, you can set VIP senders (CEO, important customers), mark specific subjects as urgent, and prioritize certain departments or projects. The agent also learns from your behavior: people you reply to quickly get higher priority.
Will emails be missed or filtered that I would have wanted to see?
No, no email is deleted or hidden. They're only sorted in your inbox or in labels/folders. You can always see all emails, but the important ones are at the top. If you find an email in FYI that you think is important, the agent learns from that.
How does the agent know if an email is urgent?
The agent looks at keywords (e.g., 'urgent', 'deadline'), sender (leadership, customer), or whether it's a reply to your email, plus historical patterns. Over time, you can provide feedback ('this was/wasn't urgent') so the agent gets better.
Can the agent also automatically reply to emails?
It can suggest reply drafts for standard questions (e.g., meeting requests, info requests) that you can send with one click or edit. We never send fully automated replies without your approval.
Does the agent have access to all my emails and is that safe?
The agent has read-only access to your inbox via Microsoft/Google OAuth (no passwords). Email content is analyzed in real-time on EU servers and not stored. You can revoke access anytime. We comply with NIS2 and GDPR data processing requirements.
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Get started with Email Triage
Book a free 30-minute intake. We analyse your situation and put together a tailored proposal.