AI for Microsoft Teams
Connect AI agents to Microsoft Teams via the official Microsoft Graph API and webhooks. Agents post messages in channels or chats, send notifications via Adaptive Cards and answer questions, while you decide what gets sent automatically and what needs approval first.
UnifyAI offers AI integrations with Microsoft Teams for SMEs. Our AI Agents connect to Microsoft Teams to automate business processes — securely, with EU hosting and human-in-the-loop so you stay in control of sensitive actions. Implementation typically in 2-3 weeks, fully GDPR-compliant.
What our AI does with Microsoft Teams
Use cases
Notifications on important events
A new lead, a failed payment or an incoming ticket appears directly as an Adaptive Card in the right Teams channel, including buttons for the follow-up action.
Answer questions in a channel
Team members ask a question in Teams and the agent answers based on your documentation or systems, with a draft where needed so a person can check it.
Share daily summaries
An agent posts a summary every morning of pending tasks, KPIs or exceptions in a management or team channel, compiled from your other tools.
Approvals directly in Teams
A purchase request, leave request or quote lands as an Adaptive Card in Teams. Approve or reject with one click; the agent processes the decision in the source system.
Share status updates between departments
Changes in a project or ticketing system are automatically shared as a message in the right Teams channel, so other departments don't need to ask for status.
Flag new leads instantly
As soon as a new lead comes in via your CRM or website, the agent posts a notification in the sales team channel with the key details, so follow-up doesn't get lost.
Questions about AI + Microsoft Teams
What can an AI agent actually do with Microsoft Teams?
An agent posts notifications as an Adaptive Card for important events, answers colleagues' questions in a channel, shares daily summaries and processes approvals you handle with one click.
What does an AI integration with Microsoft Teams cost?
A standard integration starts from €2,500, a custom implementation from €5,000. The price depends on the number of use cases and how many other systems get connected.
How fast is a Teams integration live?
A standard integration is typically operational within 2-3 weeks, with the intake starting within 5 working days. More complex custom projects take 4-6 weeks.
Is a Microsoft Teams AI integration GDPR-compliant?
Yes. We minimize personal data, run on EU hosting where appropriate and document processing in a data processing agreement. You remain the data controller.
Does this work with our Microsoft 365 or Teams license?
On most business Microsoft 365 environments, yes. We connect via Microsoft Graph and an app registration in Microsoft Entra ID; your administrator grants the necessary permissions for that.
Can Teams be connected to our other systems?
Yes. Teams is often combined with Microsoft Dynamics 365 or a CRM like HubSpot for customer and sales alerts, and with accounting software like Exact Online for financial signals. We build the connection to match your systems landscape.
Do we stay in control of what the AI does in Teams?
Yes. Sensitive messages or actions are presented to you via an Adaptive Card, so you decide per workflow what can run fully automatically and what must go through a human first. We maintain and monitor the integration.
AI Agents that work with Teams
Agent examples that use Microsoft Teams in their integrations — for inspiration and as a starting point for your custom build.
You work directly with Erwin Berkouwer, founder of UnifyAI — no account managers or junior consultants in between.
Erwin has 8+ years of experience in data and AI (banking, retail, e-commerce) and applies the same AI automation internally that he builds for clients. Per project he brings in the right specialist from his network.
Read more about Erwin and the way we work